KerbsideVideo — Terms and Conditions

Last updated: 19 September 2026

These terms apply when you sign up for or use KerbsideVideo ("the Service"), operated by KerbsideVideo ("we", "us"). By creating an account you agree to these terms.

1. What the Service is

KerbsideVideo is a subscription software service that helps motor vehicle dealers create guided walkaround videos of vehicles and share them with buyers via personalised links.

2. Business use only

The Service is supplied for business purposes. You confirm you are acquiring it in trade, and the parties agree that the Consumer Guarantees Act 1993 does not apply, to the extent permitted by law. Nothing in these terms limits rights under the Fair Trading Act 1986 that cannot lawfully be excluded.

3. Accounts and seats

• You must give accurate details at sign-up and keep them current.
• Each subscription covers the plan you choose (SOLO, YARD, or GROUPS). A YARD or GROUPS subscription covers one physical dealership location ("rooftop"). Each additional rooftop requires its own subscription.
• You are responsible for everything done under your account and your team's logins. Keep passwords secure and tell us promptly about any unauthorised use.

4. Billing

• Subscriptions are month-to-month (or annual where selected), billed in advance in NZ dollars plus GST.
• Trial: new subscribers get a 30-day trial. If you cancel within the trial and have used at least 75% of your plan's video allowance, you pay nothing.
• You can cancel any time; cancellation takes effect at the end of the current billing period. No refunds are given for partly used periods or unused videos.
• We may change pricing with at least 30 days' notice. Early-customer rate locks we've agreed in writing are honoured.

5. Your content

• You own the videos, images, logos, and listing information you upload or create ("Your Content").
• You grant us a licence to host, process, edit, and deliver Your Content solely to provide the Service (including AI-assisted editing and rendering).
• You confirm you have the right to use everything you upload — including your dealership's branding and any music selected within the Service.

6. Honest representation

The Service is designed to present vehicles accurately. You must not use it to mislead buyers about a vehicle's condition. You are solely responsible for the accuracy of vehicle information in your videos and for your compliance with the Motor Vehicle Sales Act 2003, the Fair Trading Act 1986, and Trade Me/marketplace rules.

7. Buyer links and tracking

Buyer links expire after a limited period (currently 48 hours) and report viewing activity back to you. You are responsible for having a lawful basis to send links to buyers and for complying with the Unsolicited Electronic Messages Act 2007 when contacting customers.

8. Privacy

We collect and handle personal information (yours, your team's, and viewing data about your buyers) in accordance with the Privacy Act 2020 and our Privacy Policy. We do not sell personal information. Buyer viewing data is provided to you only and deleted or anonymised when no longer needed.

9. Acceptable use

You must not: attempt to copy, reverse-engineer, scrape, or resell the Service; upload unlawful, infringing, or malicious content; share logins between rooftops to avoid subscription fees; or use the Service to build a competing product.

10. Our IP

We own the Service — software, design, shot sequences, coaching content, and branding. Your subscription is a licence to use it, not a transfer of ownership.

11. Availability

We aim to keep the Service available and videos rendering promptly, but we don't guarantee uninterrupted operation. We may suspend the Service briefly for maintenance. Rendered videos and expired buyer pages may be deleted after a retention period; keep your own copies of anything you need long-term.

12. Liability

To the maximum extent permitted by law:

• We are not liable for loss of profits, sales, or data, or any indirect or consequential loss.
• Our total liability arising out of the Service in any 12-month period is capped at the fees you paid us in that period.
• We are not responsible for the content of your videos or for the outcome of any vehicle sale.

13. Termination

We may suspend or terminate your account for breach of these terms (including misrepresentation of vehicles or fee avoidance), with notice where practicable. On termination your access ends; clauses that by nature survive (IP, liability, privacy) continue.

14. Changes to these terms

We may update these terms from time to time. We'll give at least 14 days' notice of material changes; continued use after that is acceptance. If you don't agree, you may cancel before the change takes effect.

15. General

These terms are governed by New Zealand law and the New Zealand courts. If any clause is unenforceable, the rest still stand. These terms plus your plan selection are the whole agreement.

Contact: david@kerbside.nz · 022 020 4475

---

*Draft prepared for review — have a lawyer look this over before publishing, especially clauses 2, 4, and 12.*

Version 2026-09-19